Scope
This policy applies to information processed through nexaneotech.com, demo and sales inquiries, customer support channels, and related marketing activities operated by Nexaneo Tech.
If you use Nexaneo products under a separate agreement, that agreement and any data processing addendum may also govern how we handle your organization’s data.
Information we collect
We may collect the following categories of information:
- Contact details you provide (name, work email, company, role, phone).
- Account and billing information for customers, as supplied during onboarding.
- Usage and technical data (IP address, browser type, device identifiers, pages viewed, referral source).
- Communications you send us (support tickets, email, forms, demo requests).
- Cookie and similar technologies data as described in our Cookie Policy.
How we use information
We use personal information to:
- Respond to inquiries, provide demos, and deliver contracted services.
- Operate, secure, and improve our website, products, and internal systems.
- Send product updates and marketing where permitted; you may opt out anytime.
- Meet legal, regulatory, and contractual obligations.
- Detect fraud, abuse, and unauthorized access.
Legal bases (where applicable)
Where required by law, we rely on appropriate grounds such as consent, contract performance, legitimate interests (for example, securing our services and understanding product usage), or legal obligation.
Retention
We retain personal information only as long as needed for the purposes described in this policy, to comply with law, resolve disputes, and enforce agreements. Retention periods vary by data type and customer contract.
Security
We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability. You may also withdraw consent where processing is consent-based.
To exercise these rights, contact us using the details below. We may need to verify your identity before responding.
International transfers
If we transfer personal information across borders, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms where required.
Children
Our services are directed to businesses and are not intended for children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. We will revise the “Last updated” date and, where appropriate, provide additional notice.
Contact
For privacy questions or requests, reach Nexaneo Tech using the details below.
- Company Name: Nexaneo Tech
- Website: https://nexaneotech.com
- Contact Page: /contact
- Email: info@nexaneotech.com
- Sales Email: sales@nexaneotech.com